- Q: What are the methods for unlocking and locking the door with the YoLink Smart Lock M2(DoorKnob)/M3(DoorLever)?
A: The lock can be unlocked and locked using the knob, mechanical key, keypad, or YoLink app. - Q: Can I check the historical unlocked record with the YoLink app?
A: Yes, you can check the historical unlocked record (including member, method, date, and time) through the YoLink app. - Q: Will I receive notifications when the door is unlocked?
A: Yes, notifications will be sent to you via the YoLink app when the door is unlocked. You can choose from email, text/SMS, and push/banner notifications on your Apple or Android smartphone, and configure them in the app settings. - Q: Can I add multiple users to the YoLink Smart Lock M2/M3?
A: Yes, you can add multiple users and set different access levels for them through the YoLink app. - Q: The YoLink Smart Lock M2/M3 has been intermittently malfunctioning since the day I installed it, with half of the keypad periodically not working. Is there a solution?
A: We apologize for the inconvenience. Please check the connection cable and ensure it is properly connected. If the issue persists, please take a photo of the connection and send it to YoLink Customer Support for further assistance. -
Q: I would like the YoLink Smart Lock M2/M3 to auto-lock when the door is unlocked by keypad. How can I set this up?
A: To enable this feature, please follow these steps:1. Open the YoLink app and go to Menu > Settings > Account > Advanced Settings. Turn on "Control of security devices" option.
2. Next, go to Smart > Automation and create a new automation. Choose "When device action" and select "Smart Lock" > "Unlock".
3. Then, add a delay behavior of 1 minute by selecting "Delay" option and set the duration to 1 minute.
4. Finally, add a behavior to lock the smart lock by selecting "Device Action" and choosing "Smart Lock" > "Lock".
By setting up this automation, the YoLink Smart Lock M2/M3 will automatically lock 1 minute after being unlocked by the keypad. -
Q: I would like to set up a geofence routine for Alexa to automatically unlock the YoLink Smart Lock M3 when I return home. How can I do this?
A: Please follow these steps to set up the geofence routine:1. Open the YoLink app and go to Menu > Settings > Account > Advanced Settings. Turn on "Control of security devices" option.
2. Next, go to Smart > Scene and create a new scene to unlock the door. Add behavior by selecting "Smart Lock" > "Unlock".
3. Then, open the Alexa app and discover the new scene.
4. Create a routine in the Alexa app by selecting "When this happens" > "Location" > "Arrives home". Then select "Add action" and choose "Smart Home" > "Control Scene". Add the unlock scene that you created in step 2.
By setting up this geofence routine, the YoLink Smart Lock M2/M3 will automatically unlock when you arrive home, making your entry into your home more convenient. - Q: Are other smart locks compatible with the YoLink Hub?
A: No, other smart locks are not compatible with the YoLink Hub. The YoLink Hub only works with YoLink devices that use YoLink's private LoRa protocol. - Q: The manual open or close of the YoLink Smart Lock M2/M3 does not update on the app. Is there a solution to this issue?
A: The status update for manual open or close of the lock may occur randomly, which could indicate a mechanical problem. The manual open/close may not properly correspond with the app's status update. Please contact YoLink Customer Support for further assistance in resolving this issue. - Q: What is the battery life of the YoLink Smart Lock M2/M3?
A: The lock uses 4 AA batteries and has a battery life of more than 12 months, depending on usage. The app will also notify you when the batteries are running low. - Q: Is the YoLink Smart Lock M2/M3 compatible with Alexa or Google?
A: Yes, the YoLink Smart Lock M2/M3 is compatible with Alexa or Google, allowing you to use voice commands to lock or unlock your door, and to include the lock in Alexa/Google routines. - Q: Is the YoLink Smart Lock M2/M3 compatible with IFTTT?
A: Yes, the YoLink Smart Lock M2/M3 is compatible with IFTTT, allowing you to create custom applets to control the lock based on other events or devices. - Q: What voice commands can I use with Alexa or Google to control the YoLink Smart Lock M2/M3?
A: You can use voice commands like "lock the door," "unlock the door," or "is the door locked?" to control the YoLink Smart Lock M2/M3 with Alexa or Google. -
Q: How can I change the orientation of the YS7607L M3 level lock (Level Reversing)?
A: To change the orientation of the YS7607L M3 level lock (Level Reversing), please follow the instructions provided in the YouTube video tutorials linked below:https://youtu.be/YRqVokzVaY8
https://www.youtube.com/watch?v=EGQOVzSnc4UThese videos will guide you through the steps required to change the lock's orientation to the desired configuration.
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