Get to Know YS6602 Energy Plug (Q&As)

Thomas
Thomas
  • Updated
  • Q: The YoLink Energy Plug is not working as expected. Is there a workaround?
    A: Please press the power button on the plug and listen for a clicking sound. If there is no sound, it may indicate a problem with the plug. Please contact YoLink customer support with your findings. They will be able to provide further assistance and potential solutions for your situation. Please kindly note that the inductive load greater than 2.5amps can not be plugged into the plug. The mini plug only supports 2.5 amps inductive load and 12.5 amps resistive load.
  • Q: I purchased a YoLink Energy Plug. Can it operate on 240V?
    A: The YoLink Smart Plug is designed to support a voltage range of AC100-240V, so it can operate at 240V. However, it's important to note that the 240V operation is not ETL listed
  • Q: I was using a smart plug in my garage, which is connected to a central vacuum. After 30 to 40 minutes, the plug was unable to deliver power to the central vacuum, although the switch functioned properly by turning on and off. Any idea what might be causing this issue?
    A: The maximum output of a smart plug is typically 100-125V DC and 12.5A (resistive load). For safety reasons and to protect the equipment, the smart plug will automatically cut off output if the connected device's load exceeds its maximum output capacity. When the plug is reconnected to a device with a load below the maximum output, it should function correctly. It's possible that your central vacuum system exceeds the smart plug's capacity, causing it to shut off power after some time. Always check the specifications of both the smart plug and the connected device to ensure compatibility and avoid potential issues.
  • Q: Can I monitor the power consumption for the YoLink Energy Plug?
    A: Yes, the YoLink Smart Plug is equipped with energy monitoring features that provide daily, weekly, and monthly graphs to help you track your power consumption. These insights can help you better understand and manage your home's energy usage.

  • Q: Can I control the YoLink Energy Plug remotely?
    A: Yes, you can remotely turn the plug on or off using the YoLink app.

  • Q: Does the YoLink Energy Plug have scheduling and timer functions?
    A: Absolutely! The plug has both scheduling and timer functions, which can be set up through the YoLink app.
  • Q: Can I create smart scenes and automations with the YoLink Energy Plug?
    A: Yes, you can set up smart scenes and automations for the Energy Plug using the YoLink app.
  • Q: Is the YoLink Energy Plug compatible with voice assistants like Alexa and Google Assistant?
    A: Yes, the plug works with both Alexa and Google Assistant, allowing you to use voice commands to control it.
  • Q: Can I integrate the YoLink Energy Plug with IFTTT?
    A: Yes, the plug works with IFTTT, enabling you to create custom applets for turning the plug on or off.
  • Q: What is the maximum number of Controllers I can pair with a YoLink Energy Plug?
    A: With YoLink Control, there is no strict limit to the number of Controllers you can pair with an Energy Plug. However, for optimal performance, we recommend linking up to 128 devices.
  • Q: If there is a power outage and the power is restored, will the YoLink Energy Plug automatically turn back on?
    A: You can customize the power-on behavior in the YoLink app. Go to the Device screen, tap the three dots in the upper right corner to access the Device Details screen, and select "Power on status." From there, you can set the plug to turn back on to its previous state (last state), turn all on, or turn all off.
  • Q: How can I delete scheduled items in the YoLink app?
    A: To delete a scheduled item in the YoLink app, simply swipe left on the schedule you wish to remove. This action will delete the selected schedule.
  • Q: Can I see the remaining time for the timer on the YoLink Energy Plug?
    A: Yes, make sure your YoLink app is up to date. The remaining time for the timer should be displayed on the device screen within the app.
  • Q: What is the difference between the schedule and timer functions in the YoLink app?
    A: The timer function in the YoLink app is designed for one-time events, whereas the schedule function is for setting up recurring events. Both of these settings are saved in the device itself, allowing them to function even without an internet connection.
  • Q: What is the difference between the YoLink Energy Plug and the Plug Mini?
    A: The primary difference between the YoLink Energy Plug and the Plug Mini is that the Energy Plug features energy monitoring capabilities, allowing you to track and analyze your power consumption. The Plug Mini, on the other hand, does not have this function. Additionally, the maximum output for the YoLink Energy Plug is 12.5A, while the maximum output for the YoLink Plug Mini is 10A.

  • Q: Can the YoLink Energy Plug work with other brand smart devices?
    A: The YoLink Energy Plug offers remote control through the YoLink app, timer and scheduling functions, and the ability to create smart scenes and automation between the Energy Plug and YoLink sensors. It is also compatible with Alexa, Google Assistant, and IFTTT.

    If other brand smart devices support Alexa, Google, or IFTTT, you can create routines or applets to control the YoLink Energy Plug in conjunction with those devices. This allows for seamless integration and expanded smart home functionality.

  • Q: Why does the YoLink Energy Plug keep disconnect frequently?
    A: There are two possible reasons:

    Incomplete device status loading due to poor mobile phone network connectivity. Ensure that your mobile phone has a strong and stable network connection for optimal performance.

    Insufficient interval time between device operations. If the device is operated too quickly or repeatedly, it may not fully respond, leading to connectivity issues. Ensure that the interval time between operations is more than 6 seconds to avoid this problem.

  • Q: Does the programming work when the internet is down?
    A: If the internet is disconnected, remote control of the YoLink Energy Plug through the app will not work. However, schedules and timers saved in the device itself will continue to function. YoLink Control, which allows you to use the YoLink Remote to turn the Smart Energy Plug on or off, can also operate without an internet connection.

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