Get to Know Your YS4906 Garage Door Controller (Q&As)

Thomas
Thomas
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  • Q: Will the YoLink Garage Door Controller still work if my internet connection is down?
    A: The YoLink Garage Door Controller relies on an internet connection for remote access and control. If your internet connection is down, you won't be able to control the garage door through the YoLink app or voice assistants. However, you can still use the physical garage door opener or wall button to operate the door.
  • Q: Does the YoLink Garage Door Controller work with voice assistants like Alexa and Google Assistant?
    A: Yes, the YoLink Garage Door Controller is compatible with popular voice assistants like Amazon Alexa and Google Assistant. You can use voice commands to control your garage door once you've linked the YoLink Garage Door Controller to your voice assistant.
  • Q: Can I control the garage door with the YoLink app?
    A: Yes, the YoLink app allows you to open and close your garage door remotely, monitor its status, and receive notifications when the door is opened or closed.
  • Q: Is the YoLink Garage Door Controller compatible with my garage door opener?
    A: The YoLink garage door controller, like most garage door controllers on the market, is compatible with most older and some newer garage door openers. To check compatibility, you can temporarily short the two terminals that are connected to your garage door operator button using a metal jumper. If this triggers the opening, closing, or pausing of the garage door, then the YoLink garage door controller should work with your opener. If it doesn't trigger any action, then it may not be compatible with your opener. If the YoLink garage door controller does not work with your garage door opener, we recommend that you use the YoLink Finger or Garage Door Kit 2 which includes the YoLink Finger and the Garage Door Sensor.
  • Q: What is the YoLink Garage Door Controller?
    A: The YoLink Garage Door Controller is a device that allows you to control your garage door operator or button control from your smartphone or voice assistants.
  • Q: How does YoLink Garage Door Controller work?
    A: It works by connecting the device to your garage door opener and then connecting it to YoLink Hub, the hub connects to the internet. Once connected, you can use the YoLink app or popular voice assistants like Alexa or Google Assistant to open and close your garage door from anywhere.
  • Q: Is the YoLink Garage Door Kit 1 compatible with roll up openers?
    A: No, the YoLink garage door kit is not compatible with roll up openers. You will need to use YS4908 Finger to control the opener and use the YS7704 or YS7707 sensor as a garage door sensor instead.
  • Q: Is the YoLink Garage Door Kit 1 compatible with Liftmaster MyQ series?
    A: No, the YoLink Garage Door Kit including the Garage Door Controller and Garage Door Sensor is not compatible with the Liftmaster MyQ series. This is because the circuit work of the garage door opener does not support the Garage Door Controller.
  • Q: Is the YoLink Garage Door Kit 1 compatible with Genie Model ISD990?
    A: No, the YoLink Garage Door Kit including the Garage Door Controller and Garage Door Sensor is not compatible with the Genie Model ISD990. We recommend YoLink Garage Door Kit 2.
  • Q: Can I use voice commands to control the Garage Door Controller with Alexa?
    A: Yes, you can use voice commands to control the Garage Door Controller with Alexa. Simply say "unlock" to open the garage door or "lock" to close it.
  • Q: Can I create routines to control the Garage Door Controller with Alexa?
    A: Yes, you can create routines to control the Garage Door Controller with Alexa. You can set up routines to lock the garage door at specific times or in response to certain events.
  • Q: What is the best way to ensure both the Garage Door Sensor and Garage Door Controller work with Alexa?
    A: To ensure both the Garage Door Sensor and Garage Door Controller work with Alexa, it is best to bind the sensor to the controller in the YoLink app before adding them to the Alexa app. This will ensure that both devices are discovered by Alexa and can be controlled with voice commands or routines.
  • Q: Can I use the YoLink Garage Door Kit with Google Assistant?
    A: Yes, you can use the YoLink Garage Door Kit, including the YoLink Garage Door Controller and Garage Door Sensor, with Google Assistant. You need to pair the Garage Door Controller with the Garage Door Sensor in the YoLink app before using it with Google Assistant.
  • Q: How can I control my garage door with Google Assistant?
    A: You can use Google Assistant to open or close your garage door by saying "Hey Google, open the garage door" or "Hey Google, close the garage door".
  • Q: Can I check the status of my garage door with Google Assistant?
    A: Yes, you can check the status of your garage door with Google Assistant by saying "Hey Google, is the garage door open?" or "Hey Google, is the garage door closed?".
  • Q: Does the YoLink Garage Door Controller support YoLink Control?
    A: No, the YoLink Garage Door Controller does not support YoLink Control functionality.
  • Q: How can I use the Garage Door Controller as an action device in IFTTT?
    A: To use the Garage Door Controller as an action device in IFTTT, you need to create a scene in the YoLink app first. Go to YoLink App->Menu->Settings->Account->Advanced Settings->Turn on control of the security device first. Then scene should toggle the controller. Next, you can trigger the scene in IFTTT as an action.
  • Q: What should I do if I can't open or close my garage door with the YoLink Garage Door Controller?
    A: If you can't open or close your garage door with the YoLink Garage Door Controller, please check the following:
    When the garage door controller is not connected, can the garage door be controlled normally? If not, please check if the garage door is installed correctly?
    Please try to press the "O/C" button on the garage door controller to see if it can open or close the garage door. If not, please check whether the wiring is correct.
    (1) If the wiring is wrong, please adjust the wiring.
    (2) If the wiring is correct but the garage door cannot be controlled, please kindly contact YoLink customer support.
  • Q: Does YoLink Garage Door Sensor have audio alarm?
    A: Sorry, the YoLink Garage Door Sensor itself does not alarm, you can consider YoLink SpeakerHub or Siren Alarm or Alexa routines.
  • Q: Why does it need the sensor?
    A: The reason why the garage door controller must be paired with the garage door sensor is that the garage door controller does not know the status of the garage door, to ensure the security, it cooperates with the garage door sensor to obtain the status of the garage door.
  • Q: I have 3 garage door, should I order 3 garage door kits for each garage door?
    A: Yes, you need to order a garage door kit for each garage door.
  • Q: I already have wireless controller which works with in car remotes but I want the capability to open via phone App. Can I use yours in parallel?
    A: Yes, it will not affect your current system at all.
  • Q: Why the controller show disabled in the alarm strategy?
    A: The alarm strategy is only related to the devices that can alert, so for your garage door controller, it is disabled.

  • Q: I don't like the 4-digit unlock code with your garage door opener in Alexa, is there a workaround?
    A: Yes, there is a workaround to avoid using the 4-digit unlock code with the YoLink Garage Door Opener in Alexa. Here are the steps:

    In the YoLink app, go to Menu (three lines in the upper left corner) -> Settings -> Account -> Advanced Settings -> Enable Control of security devices. Please note that enabling this option means you acknowledge the potential safety risk.

    Create a new scene in the YoLink app by going to Smart -> Scene, and adding a new behavior for the garage door. Choose Device Actions -> select the Garage Door Controller -> select Toggle -> tap the checkmark to save the new scene.

    In the Alexa app, disable and re-enable the YoLink skill to discover the new scene. Then, set up a routine that triggers the new scene when you say "Alexa, close the garage door". To do this, go to Routines -> When this happens -> Voice -> enter the phrase "close the garage door" -> Add actions -> Smart Home -> Control scene -> select the garage door scene you created -> Save.

    Please note that for the purposes of automation, "open" and "close" are the same for garage door operators, so you can simplify your commands by using "operate" or another phrase of your choice.

    If you want to simulate Alexa's voice, you can create additional routines that say "Garage door is closed" or "Garage door is open" when the garage door sensor detects a change in status.

  • Q: Is the Garage Door Controller a momentary relay?
    A: Yes, the Garage Door Controller is a momentary relay, it uses a pulse signal . This means that it provides a brief pulse of power to the garage door opener to trigger the door to open or close.
  • Q: Is the YoLink garage door controller compatible with Amazon Key?
    A: No, the YoLink garage door controller is not compatible with Amazon Key.
  • Q: Can the YoLink Smart Garage Door Controller be set up to close relay contact for 30 seconds?
    A: No, the YoLink Smart Garage Door Controller is not designed to close relay contact for a set period of time. It is a momentary pulse signal device that provides a brief pulse of power to the garage door opener to trigger the door to open or close.
  • Q: Is there another YoLink device that can be used to control relay contacts for a set period of time?
    A: Yes, you may want to consider using the YoLink Alarm Controller, which is also a pulse signal device but allows you to set the duration of the alarm to control the operation time. However, please note that the YoLink Alarm Controller is specifically designed for alarm applications and may not be suitable for all use cases. Or consider YoLink relay’s delay on/off feature.
  • Q: Why is the YoLink garage door controller not available in the list of devices for a YoLink scene or automation?
    A: By default, the YoLink garage door controller is considered a security device and may not be visible in the list of devices for a scene or automation. To add the YoLink garage door controller to a scene or automation, you will need to go to the YoLink app and enable control of security devices. To do this, go to Menu -> Settings -> Account -> Advanced Settings and turn on the "Control of security devices" option. Please note that enabling this option means you acknowledge the potential safety risk.
  • Q: Does the app require a code when using Google Assistant?
    A: When using Alexa, a voice password code is required to unlock the garage door. However, when using Google Assistant, there is no need to provide a code for unlocking the garage door.

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