YoLink Hub

YS1603-UC (FCC), YS1603-EC (CE+UKCA)
Installation Manual & User Guide
Rev 1.4
Revised: 05/17/2023
Copyright © 2023 YoSmart Inc. All rights reserved

TABLE OF CONTENTS

A. Welcome!
B. Introduction
C. In the Box
D. Get to Know Your Hub
E. Set-Up: Install YoLink App
F. Add Your Hub to the App
G. WiFi Considerations
H. Power-Up
I. WiFi Set-up
J. Troubleshooting
K. Installation
L. Adding Devices
M. Introduction to the App: Device Details
N. Firmware Update
O. Specifications
P. Warnings
Q. FCC Statement
R. CE Mark Warning
S. Warranty: 2 Year Limited Electrical Warranty
T. IC Caution
U. Customer Support

User Guide Conventions
 To assure your satisfaction with your purchase, please read this user guide we have prepared just for you. The following icons are used to convey specific types of information:

	Very important information (can save you time!)
	Good to know info but may not apply to you
	Troubleshooting tips
	Mostly unimportant (it’s ok to breeze past it!)

A. Welcome!

Thank you for purchasing YoLink products! We appreciate you trusting YoLink for your smart home & automation needs. Your 100% satisfaction is our goal. If you experience any problems with your installation, with our products or if you have any questions that this manual does not answer, please contact us right away. See the Contact Us section for more info.

Thank you!

Eric Vanzo
Customer Experience Manager

B. Introduction

Visit our YoLink Thermostat support page on our website, for the latest installation guides, additional resources, information and videos by visiting:

https://shop.yosmart.com/pages/yolink-hub-product-support

Or by scanning the QR code:

Download the most current version of the user guide by scanning the QR code:

Thank you for purchasing YoLink products! Whether you are adding additional hubs to expand your system's range or if this is your first YoLink system, we appreciate you trusting YoLink for your smart home/home automation needs. Your 100% satisfaction is our goal. If you experience any problems with your installation, with our product or if you have any questions that this manual does not answer, please contact us right away. See the Customer Support section for more info.

The YoLink Hub is the central controller of your YoLink system and the gateway to the Internet for your YoLink devices. As opposed to many smart home systems, the individual devices (sensors, switches, outlets, etc.) are not on your network or Wi-FI and are not directly connected to the internet. Instead, your devices communicate with the Hub, which connects to the internet, the cloud server and the app.

The Hub connects to the internet via a wired and/or WiFi connection to your network. As the wired method is "plug & play" we recommend using this method, because it is the easiest to set-up and it does not require making changes to settings for your phone or network equipment (now, or in the future -- changing your WiFi password later would require changing the password for the Hub). The Hub may otherwise be connected to the internet via a 2.4GHz (only*) band WiFi provided by your network. See the Support section of this manual for more information. *5GHz band is not supported at this time.

Your system may have more than one Hub, due to the number of devices (one Hub can support at least 300 devices), and/or the physical size of your home or building(s) and/or property. YoLink's unique Semtech® LoRa®-based long-range/low-power system offers industry-leading range - up to 1/4 mile reach in open air!

C. In the Box

YoLink Hub		Ethernet Cable ("Patch Cord")
USB Cable (Micro B)	AC/DC Power Supply Adapter	Quick-Start Guide ("QSG")

D. Get to Know Your Hub

a. Hub Status LED Indicators

b. Ethernet

c. Power Port

d. SET Button

e. WALL-MOUNTING SLOT (ON REAR, NOT SHOWN)

- LED INDICATORS

			HUB STATUS
			NORMAL (ON, CONNECTED TO INTERNET)
			ABNORMAL (ON, INTERNET NOT CONNECTED)
			WIFI SETTINGS CHANGE
			RESTORING TO FACTORY DEFAULTS
			DEVICE UPDATING

LED BEHAVIORS KEY
	OFF		ON
	BLINK		SLOW BLINK

ETHERNET JACK LED BEHAVIORS

Fast blinking yellow indicates normal data transmission

Slow blinking yellow indicates no response from the router

Green light on indicates port is connected to router or switch

Either light off indicates something is wrong

(Disregard LEDs if port is not being used)

E. Set-Up: Install YoLink App

If you have an existing account, proceed to Part E

1. Install the free YoLink app on your phone or tablet (search in the store or click the QR code below)

   Apple phone/tablet iOS 9.0 or higher	Android phone/tablet 4.4 or higher

2. Allow the app to send notifications, if requested
3. Click on Sign up for an account to create your new account

   	Please retain your password in a secure location, as the Hub is the gateway to your YoLink smart home environment!
   	If you encounter an error message attempting to create an account, please turn off your phone's Wi-Fi, ensuring you are connected to the internet via your phone's cell service, and try again

F. Add Your Hub to the App

The Hub must first be added to the app (to your account). This is called "binding"

1. In the app, click on the device scanner icon:

2. Accept the request to access your camera, if requested

3. The scanner screen appears as shown below. Holding your phone over the Hub, place the QR code within the viewing window
4. When prompted, click Bind Device. A message the device has been bound appears
5. Close the pop-up message by clicking Close
6. Click Done (Figure 1)
7. Refer to Figure 2 for the Hub successfully added to the app

   Figure 1	Figure 2

   If your Hub will be connected to the internet, only via ethernet cable, not WiFi, proceed to Part G

G. WiFi Considerations

Your Hub must be connected to the Internet via WiFi and/or a wired (Ethernet) connection. (In this user guide, these methods will be referred to as WiFi-Only, Ethernet-Only or Ethernet/WiFi.) For easy plug & play installation with no need to change phone or Hub settings, now or later, a wired, or Ethernet-Only connection, is recommended. A wired connection may be best for you, if any of these apply to you:

• You are not the owner/administrator of the WiFi, or you forgot or do not have the password
• Your WiFi has a second verification process or additional security
• Your WiFi is not dependable
• You'd rather not share your WiFi credentials with additional apps

H. Power-Up

1. As shown, power up the Hub by connecting one end the USB cable (a) to the power jack (b) on the Hub, and the other end to the power adapter (c), plugged into an outlet
2. The green power indicator should flash:
3. It is recommended that you connect your Hub to the network/internet even if WiFi-Only is your intended format. Using the supplied Ethernet patch cord (d), connect one end (e) to the Hub, and the other end (f) to an open port on your router or switch. The blue Internet indicator should turn on:
4. In the app, the Hub is now shown to be Online, with the Ethernet icon green as shown:

   If your Hub is NOT Online after this step, please double-check your cable connections. Check LED indicators on the Ethernet jack on your Hub (refer to section C). There should be similar LED activity on your router or switch (refer to your router/switch documentation)

I. WiFi Set-up

1. If using a WiFi-Only or Ethernet/WiFi connection, in the app, tap the Hub image, as shown, then tap the WiFi icon. If the screen that appears resembles that shown, proceed to step 2, otherwise skip to step 7.

   a. Tap the Hub image
   b. Then tap the WiFi icon

2. Review the instructions on the screen fully before proceeding. Do not close or exit the app. As instructed, hold the SET button on the Hub for 5 seconds, until the blue internet icon on the top of the Hub flashes.
3. On the app, tap the "Then go to mobile's WiFi settings" link. While your phone may be currently connected to your WiFi, connect instead to the new YS_1603xxxxxx hotspot.
   

4. Return to the app, and tap the "Please confirm above operation“ checkbox, then tap Continue. If you get an error message, tap Close to close the popup message. If the blue LED is not still flashing, return to step 2, otherwise return to step 3, to try again.

5. As shown in the figure to the below, in the Choose a WiFi box, select or enter your 2.4 GHz SSID (unless it is hidden, it should appear in the list, when you tap in this area). Enter your WiFi password, then tap Continue

6. If there are no error messages, a Connected Successfully screen will be displayed. Proceed to section J. Otherwise follow the steps beginning at #7.

7. iOS phones only: if prompted, enable Local Network Access. (Search "iOS location services: for more information or scan the QR code to the below.

8. If prompted, grant access to your location. Tap Allow Once. (This is required for the next steps.)
   To check or edit Location Services on your phone: 

   iOS:

   Go to Settings, tap Privacy, tap Location Services

   Ensure Location Services is on/enabled

   Scroll down to and tap the YoLink app

   Select While Using the App

   Enable Precise Location

   Scroll down to and tap the YoLink app

   	Icons can vary by phone manufacturer

   Android:

   Go to Settings, tap Location

   Ensure Location is On

   Tap App Permissions

   Scroll down to and tap the YoLink app

   Set permision to Allowed Only While in Use

9. In your phone, open WiFi settings (Settings, WiFi)
10. Identify your 2.4GHz network, if possible. If you recognize only one network as yours, this is the one you will use
11. Select the appropriate network, and log-in, if needed
12. If your SSID is hidden, you must manually log into it on your phone, by selecting “Other…” in Other Networks or Choose A Network
13. Ensure the network is displayed in the Current WiFi SSID box. If not, click refresh
14. Enter your Wi-Fi password in the Password box. Tap Continue
15. As directed in the app, press and hold the Hub’s SET button for 5 seconds, until the blue internet indicator on the top of the Hub blinks. The Hub is now in Linking Mode. Linking Mode will cease if no action is taken; please proceed to the next step right away

    Use Caution: holding the SET button for 20 or more seconds puts the Hub in Reset Mode, restoring all settings to factory defaults

16. In the app, click the “Please confirm above operation” checkbox, click Continue. A “Connecting” screen will appear on the app
17. Please wait until a Connected Successfully screen is displayed. At this time, you may leave the patch cord connected (for dual wired/wireless internet connection) or remove it. Click Done and proceed to Section K. Installation

J. Troubleshooting

TROUBLESHO0TING STEPS

1. If linking fails, and if you have multiple SSIDs, please click Cancel and retum to step 11 and log into the other SSID.
2. If you continue to experience difficulties connecting the Hub to your WiFi, try temporarily disabling or turning off your 5 GHz band. Check for this option in your router's settings. These settings are typically accessed by an app, or by using a browser interface. Consult your router's documentation or support resources for additional information.
3. Visit our Hub Support Page. by visiting our website (www.yosmart.com), then click or tap Support, then Product Support, then Hub Support Page, or by scanning the QR code on the last page of this user guide.

K. Installation

		Please consider where you will install your Hub. Whether you plan to use a wired or WiFi internet connection, your Hub should be plugged in to your network switch or router for the initial set-up. This will be the permanent installation if you're only using the wired method and the permanent or temporary connection (for express set-up) if using the WiFi method.
		Due to the industry-leading long-range of YoLink's LoRa-based wireless communication technology, most customers will experience no issues whatsoever with system signal strength, no matter where they place their Hub in their home or business. Generally, most place their Hub next to their router, which is often a convenient location, with open Ethernet ports. Larger homes or applications requiring coverage to out-buildings and more remote outdoor areas may require alternative placement or additional Hubs, for optimal coverage.
		You may wish to set-up your Hub at a temporary location, until you are ready to put it in its permanent location, and that is OK. This may be at the router/switch/satelite or at a desk, as long as your Ethernet cord can reach (or perhaps your home or business has in-wall data jacks), plan to use the included Ethernet cable (sometimes referred to as a "patch cord") to connect your Hub to your network equipment. Or, if you need lengths longer than 3 feet, longer cords are readily available where computer accessories are sold. Your Hub may be shelf- or countertop- or wall-mounted. If wall-mounting, utilize the mounting slot on the back of the Hub, and hang the Hub from a screw or nail in the wall. Mounting it in a vertical or horizontal position will not impact the operation of Hub.
		For systems with critical equipment monitoring and control, a UPS or other form of back-up power for the Hub is recommended. Your router, your internet service provider's equipment and additional network equipment for the Hub's internet connection must also be on back-up power. Your internet service may already be protected against power outages by your internet service provider.
		Your Hub wants to be indoors, clean and dry! Please refer to the specifications section for additional environmental limitations for your Hub. Installing and using your Hub outside of the environmental limitations may damage your Hub and is likely to void the manufacturer warranty.
		Do not place your Hub near sources of heat that may damage your Hub, such as space heaters, radiators, stoves, and even home entertainment & audio amplifiers. If it gets hot or very warm, this is not a good location for your Hub.
		Avoid placing your Hub inside or near metal or sources of radio or electromagnetic energy or interference. Do not place your Hub under or on top of your Wi-Fi router, satellites or equipment.

1. Once your Hub is working satisfactorily, complete the physical installation, if applicable - if you temporarily set up your Hub before a more permanent installation, find a suitable permanent location for it. Please familiarize yourself with the Installation Considerations section before you finalize your installation
2. Wall-mount the Hub, or place it on a stable, clean and dry surface, as desired. Please do not stack your Hub on top of or very close to your router, sound/radio equipment or any source of magnetic or radio (RF) energy, as this may effect the operation

L. Adding Devices

Your Hub will be awfully lonely without some devices, like smart locks, light switches, water leak sensors or sirens to interact with! Now is the time to add your device(s). You already know how to do this, because you added your Hub to the app; it is the same process of scanning the QR code that is on each device. Look again at part F for a refresher.

1. For each new device, refer to the instructions in the quick start guide* packaged with each product. It directs you to download the full Installation & User Guide, using the QR code in the "QSG". Refer to the full manual, and when directed, scan the device's QR code to add it to your system.

   * The quick start guide, or QSG, is a small and basic set of instructions that are packaged with each product. The QSG is NOT intended to guide you through the entire installation and user guide process, but it is only meant to be an overview. The full manual is too large to be included, plus, while the QSGs may be printed in advance, the manuals are always kept current with the latest updates to your products and app. Please always download the full Installation Manual & User Guide, to ensure the smoothest installation

2. When directed in the manual, turn on your device. (typically by pressing the SET button)
3. Always confirm your device is online in the app before proceeding to the next device. Refer to Figure 1, for an example of online and offline devices.

M. Introduction to the App: Device Details

1. Immediately after opening the app for the first time, the app will give you a quick visual tour, highlighting and identifying the various areas of the app. Don't worry if the parts are not clear; they will be explained in detail later.

   * In Settings, you can set your default home page as the Rooms page or as the Favorite page. The app will always open to this page

2. See Figure 1, below, for an example Rooms screen, which serves as the default* home screen for the app. Your Hub will appear on this page, along with any other devices you have bound

    

   Figure 1	Figure 2

3. Tap the device image to open the Device Page. This is the Device Page for the Siren Alarm. The Device Page for your Hub and any other devices will be similar. You can view the status of your device, the history* of the device, and if your device is an output type (sirens, lights, plugs, etc.) you can control the device (manually turn it off/on)

   * Please note, you can view the device's history (historical activity logs) from the Device Page (Figure 2) as well the Detail page (Figure 3). This information can be helpful for you to confirm your automations are working properly, as well as for troubleshooting when there is a problem

4. Refer to Figure 2. Tap the 3 dots icon to access the Detail Page. Refer to Figure 3. To exit, tap the "<" icon. Any changes you made to the device name or settings will be saved

   Figure 2	Figure 3

   - Tap to get device manual link, feedback, contact us information, etc.

   a. TYPE OF DEVICE (FACTORY SET)

   b. DEVICE NAME (TAP TO EDIT)

   c. DEVICE'S ROOM (TAP TO EDIT)

   d. FAVORITE (TAP TO ADD TO FAVORITES)

   e. HISTORY (TAP TO VIEW)
   Historical log of alarm-activated, logged with trigger events, date & time

   f. DEVICE SETTINGS: SIREN VOLUME (LOW, MEDIUM, HIGH)
   - Set through the device*

   g. DEVICE SETTINGS: ALARM DURATION (TAP TO EDIT)
   - Default is set to 30 seconds

   h. ONLINE/OFFLINE STATUS

   i. MODEL NUMBER (FACTORY SET)

   j. UNIQUE EUI NUMBER

   k. UNIQUE DEVICE SERIAL NUMBER

   I. DEVICE SIGNAL LEVEL

   m. FIRMWARE REVISION

   n. REMOVE DEVICE
   - Tap to delete the device from your YoLink account

N. Firmware Update

Your YoLink products are constantly being improved, with new features added. It is periodically necessary to make changes to your device's firmware. For optimal performance of your system, and to give you access to all available features for your devices, these firmware updates should be installed when they become available

1. An update is available, as indicated by the "#### ready now" information
2. Tap on the revision number to start the update
3. The device will update automatically, indicating progress in a percentage complete. You may use your device during the update, as the update is performed "in the background". The feature indicating light will slowly blink red during the update, and the update may continue for several minutes beyond the light turning off

O. Specifications

O-1. Operating Frequencies (YS1603-UC):

O-2. Operating Frequencies (YS1603-JC):

O-3. Operating Frequencies (YS1603-EC):

O-3. Max RF Output Power (YS1603-EC):

INCHES (MILLIMETERS)

FRONT	SIDE	TOP

P. Warnings

• Power the Hub with the provided adapter, only
• The hub is designed and intended for indoor use and is not waterproof. Install indoors, avoiding subjecting the Hub to water or damp conditions
• Do not install the hub inside or near metals, ferromagnetism or any other environment which may interface with the signal
• Do not install the Hub near flames/fire or expose to high temperatures
• Please do not use strong chemicals or cleaning agents to clean the hub. Please use a clean, dry cloth to wipe the hub to avoid dust and other foreign elements entering the Hub and affecting the operation of the Hub
• Avoid allowing the hub to be exposed to strong impacts or vibration, which may damage the device, causing malfunctions or failure

Q. FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna, connect the equipment into an outlet on a circuit different from that to which the receiver is connected, increase the separation between the equipment and receiver, consult the dealer or an experienced radio / TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference
2) This device must accept any interference received, including interference that may cause
undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

R. CE Mark Warning

The host manufacturer has the responsibility that the host dance should be mundane with all essential renunciant of RER Thie restriction will be applied in all member states. The simplified UK declaration of conformity referred shall be provided as follows Hereby, YoSmart inc debate that the radio equipment type Yol ink Huh in mmole with Directive LK Radin Fnuinment Ren aton S 2017206 IK Fectrical Fourment Sale Renuation S 20161101 and UK Electromagnetic Compatibility Regulations (S 2016/1091t The full text of the UK declaration of conformity is available at the following internet address 15375Barranca Parkway, Ste G-105 Irvine, CA 92618, USA

S. Warranty: 2 Year Limited Electrical Warranty

YoSmart warrants to the original residential user of this product that it will be free from defects in materials and workmanship, under normal use, for 2 years from the date of purchase. User must provide a copy of original purchase receipt. This warranty does not cover abuse or misused products or products used in commercial applications. This warranty does not apply to YoLink Hubs that have been improperly installed, modified, put to a use other than designed, or subjected to acts of God (such as floods, lightning, earthquakes, etc.). This warranty is limited to repair or replacement of the YoLink Hub only at YoSmart's sole discretion. YoSmart will NOT be liable for the cost of installing, removing, nor reinstalling this product, nor direct, indirect, or consequential damages to persons or property resulting from the use of this product. This warranty only covers the cost of replacement parts or replacement units, it does not cover shipping & handling fees. Please contact us, to implement this warranty (see Customer Support, below, for contact information)

T. IC Caution

- English:
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
To maintain compliance with RSS-102 RF Exposure guidelines, This equipment should be installed and operated with minimum 20cm distance between the radiator and your body: Use only the supplied antenna.

- French:
Le presentappareilestconf orme aux CNR d' Industrie Canada applicables aux appareils radio exempts de licence. L'exploitationestautorisee aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) I'utilisateur de l'appareildoit accepter tout brouillageradioelectriquesubi, memesi le brouillageest susceptible d'encompromettre le fonctionnement.
Pour etre conforme aux lignes directrices d'exposition RF RSS-102, cet equipement doit etre installe et exploite a une distance minimale de 20cm entre le radiateur et votre corps: n'utilisez que l'antenne fournie.

U. Contact Us / Customer Support

We are here for you, if you ever need any assistance installing, setting up or using a YoLink app or product!

Need help? For fastest service, please email us 24/7 at service@yosmart.com

Or call us at 831-292-4831 (US phone support hours: Monday - Friday, 9 AM to 5 PM Pacific)

You can also find additional support and ways to contact us at: www.yosmart.com/support-and-service

Or scan the QR code:

Support Home Page

Finally, if you have any feedback or suggestions for us, please email us at feedback@yosmart.com

Thank you for trusting YoLink!

Eric Vanzo
Customer Experience Manager

15375 Barranca Parkway Ste. J-107 | Irvine, California 92618
© 2023 YOSMART, INC IRVINE, CALIFORNIA

• YS1603-UC_instruction.pdf1 MB